Need help fast? You’ve come to the right place.
This page is dedicated to technical support requests only. For sales or general questions, please use our Schedule Appointment page.
Our Help Desk is fully staffed:
Monday – Friday: 5:00 AM – 10:00 PM (Eastern)
Saturday – Sunday: 10:00 AM – 2:00 PM (Eastern)
Fastest Support – Call Us: Speak to a live technician in 59 seconds or less. No waiting games, no endless hold music.
Email or Portal: Submit your request online or by email and receive a response in under 2 hours.
We continuously monitor managed servers for performance, availability, and potential issues so problems can be identified and addressed quickly.
Technology doesn’t keep office hours — and neither do we.
For critical outages outside of business hours, call our support line and follow the prompts. An on-call engineer will return your call as quickly as possible.
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