Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Schedule Appointment page.
The help desk is actively staffed 7 Days per week from 7:30 am - 8:00 pm (Eastern)
The fastest way to receive support is by phone, where someone will be available to assist within 90 seconds.
All other methods will receive a response in less than 2 hours.
Need help fast? You’ve come to the right place.
This page is dedicated to technical support requests only. For sales or general questions, please use our Schedule Appointment page.
Our U.S. based Help Desk is fully staffed:
7 Days a Week: 7:30 AM – 8:00 PM (Eastern)
Fastest Support – Call Us: Speak to a live technician in 90 seconds or less. No waiting games, no endless hold music.
Email or Portal: Submit your request online or by email and receive a response in under 2 hours.
Phone (Best Option): (772) 000-0000
Email: [email protected]
Customer Portal: Log In Here
Technology doesn’t keep office hours — and neither do we.
For critical outages outside of business hours, call our support line and follow the prompts. An on-call engineer will return your call as quickly as possible.
When contacting support, please include:
Your name, company, and best callback number
A short description of the issue and when it began
Device/OS, application, and any error messages
Screenshots or steps to reproduce (if available)
We’re here to keep your business running smoothly:
Password resets & MFA help
Internet & network connectivity issues
VoIP/phone system troubleshooting
Workstation & server performance issues
Looking to add new services or schedule a consultation? Head to our Schedule Appointment page.
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