FAQs

Managed IT support provides proactive monitoring, security controls, patching, offsite air-gapped backups, and incident response to identify and stop threats before they disrupt operations or compromise sensitive data.

Cybercriminals often target small and medium-sized businesses because they handle valuable data but typically lack dedicated security teams found in larger organizations.

A cyber incident can cause downtime, data loss, financial impact, reputational damage, and possible legal or regulatory exposure depending on the data affected. Some stats show 63% of business fail within a year of a major breach.

Prevention requires layered security such as email protection, endpoint security, access controls, employee training, and regularly tested backup and recovery systems.

Yes. Many SMBs must meet cybersecurity requirements related to industry regulations, cyber insurance policies, contractual obligations, or the protection of customer and employee data.

Common warning signs include frequent downtime, outdated systems, unclear backup procedures, inconsistent security controls, and uncertainty around incident response or recovery.

An effective provider should offer proactive support, strong cybersecurity expertise, clear escalation processes, transparent communication, and strategic guidance aligned with business goals.

When properly configured and managed, cloud platforms can offer robust security, redundancy, and scalability that often exceed what SMBs can maintain internally.

SMBs should review their IT and cybersecurity posture at least annually or whenever there are significant changes such as growth, remote work expansion, new software, or updated insurance requirements. Some choose to do ongoing scans monthly to ensure the best protection possible