End User Documentation

This guide will help you send SMS messages to customers/patients/clients.  You must be authorized to send. Please contact the help desk if these instructions do not result in a SMS message being sent.   User Guide Usage of the SMS to email & email to SMS is based on approval only.  You must be approved to send/receive before following these instructions.  Please contact care@cloudchoicetech.com if you want to...

Introduction You can access your files with the ownCloud Web interface, as well as: create, preview, edit, delete, share, and re-share files. Your ownCloud administrator has the option to disable these features. If any of them are missing on your system ask your server administrator. File Controls When you mouseover, or hover over, a file in the Files view, as in the image below, ownCloud displays three file controls....

Owncloud is a powerful File Server in the cloud.  It works by copying files between individual computers and the Cloud Choice Cloud. Upon signing up with Cloud Choice, you will be provided with user names and passwords for each account in your company.  Please keep these safe.   Owncloud works by running a small application in the "tray" of your computer called the Synchronization Engine.  This runs in...

Electronic Faxing thru User Control Panel This user guide is specific to Electronic faxing thru the Sangoma User Control Panel.  If you have any questions, please contact the help desk. The UCP Fax widget lets users send, receive, and view faxes.  If you cannot find the first image on your page, please see this link: The User Management Module controls if a user will be able to add this...

User Control Panel This is the main interface to your online phone system functions like Voicemail, Faxing, Call Logs and more. When you first become a customer, you will be given a link that looks like https://xxxxxxxxx.cctpbx.com/ucp - where the xxxxx are replaced by your unique system ID. After accessing the Control Panel link, you will need to enter your extension number and password which is...